Contact Us

Service BC Help Desk

The Service BC Help Desk can help you with:

  • Registering for a BCeID
  • Logging in with your BCeID
  • Resetting your password
  • Getting your user ID if you forgot it
  • A locked account

They are open Monday to Friday (except statutory holidays) from 7:30 am to 5 pm Pacific time / 8:30 am to 6 pm mountain standard time.
You can call:

  • 1-888-356-2741 (Canada and USA toll free)
  • 604-660-2355 (within the lower mainland or outside Canada and USA)

Or, send us information

Service Desk

Contact your IDIR security administrator or Service Desk if you are having problems logging in with an IDIR account. IDIR accounts are only used by B.C. government workers.