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BCeID Help Desk

Canada and USA
Toll Free:

1 888 356-2741

Within Lower Mainland or Outside Canada and USA:
604 660-2355

Email:
BCeID@gov.bc.ca

8:30AM to 5:00PM Pacific Time, 9:30AM to 6:00PM Mountain Time, Monday to Friday excluding statutory holidays
BCeID Agreements
General
In order to obtain a BCeID you must read and accept the BCeID terms and conditions as stated in the Registration Agreement and/or Terms of Use applicable to the type of BCeID you wish to obtain. If you do not accept the BCeID terms and conditions you will not be able to register to get a BCeID account and you will be unable to access Online Services that require a BCeID account.

The Province of British Columbia may modify these terms and conditions without notice. The modified version will be posted on this website. We recommend you periodically visit this page to review the current terms and conditions. By continuing to use your BCeID account you agree to the terms and conditions. If you do not agree to the terms and conditions, please logon and use the appropriate Account Management function to delete your account or, in the case of a business or organization, to terminate all of your business accounts.

Account Agreements
To view the entire text of the terms and conditions click on the appropriate link below.

Basic BCeID
Terms of Use
This agreement applies to all Basic BCeID account holders.
Personal BCeID
Registration Agreement
This agreement applies to all Personal BCeID account holders.
Business BCeID
Registration Agreement
This agreement applies to all businesses registered to use BCeID.
Terms of Use
This agreement applies to all Business BCeID account holders.

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